How To Fix SWU_NOTIF021 - Error while determining time stamp &1 &2; selection not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: SWU_NOTIF - Workflow: E-Mail Notifications RSWUWFML*

• Message number: 021

• Message text: Error while determining time stamp &1 &2; selection not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWU_NOTIF021 - Error while determining time stamp &1 &2; selection not possible ?

  The SAP error message SWU_NOTIF021 indicates that there is an issue with determining a timestamp for a workflow notification. This error typically arises in the context of SAP Business Workflow when the system is unable to retrieve the necessary time information for a specific workflow instance or task.
  Cause:
  The error can be caused by several factors, including:
  
  Missing or Incomplete Data: The workflow instance may not have the required data or attributes set, which can prevent the system from determining the timestamp.
  Database Issues: There may be issues with the underlying database, such as missing entries or corruption in the workflow tables.
  Configuration Issues: Incorrect configuration of the workflow or the related business objects can lead to this error.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to access the required data.
  
  Solution:
  To resolve the SWU_NOTIF021 error, you can take the following steps:
  
  Check Workflow Instance: Verify the specific workflow instance that is causing the error. Check if all required data is present and correctly configured.
  Review Workflow Configuration: Ensure that the workflow is correctly configured. Check the workflow definition and any associated business objects for completeness.
  Database Consistency Check: Run consistency checks on the workflow tables to ensure that there are no missing or corrupted entries. You can use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Analysis) to analyze the workflow instances.
  Check Authorizations: Ensure that the user executing the workflow has the necessary authorizations to access the required data and perform the actions needed.
  Debugging: If the issue persists, consider debugging the workflow to identify where the timestamp determination is failing. You can use transaction SWI1 to analyze the work items and see if there are any specific points of failure.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Analysis), and SWU3 (Automatic Workflow Customizing).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to Business Workflow for best practices and troubleshooting tips.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.