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How To Fix SWU_NOTIF019 - User &1 does not have an e-mail address. Unable to send


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SWU_NOTIF - Workflow: E-Mail Notifications RSWUWFML*

  • Message number: 019

  • Message text: User &1 does not have an e-mail address. Unable to send

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message SWU_NOTIF019 - User &1 does not have an e-mail address. Unable to send ?

    The SAP error message SWU_NOTIF019 indicates that the system is unable to send notifications via email because the user specified (User &1) does not have an email address assigned in their user profile. This can occur in various scenarios, particularly when workflows are set up to send notifications to users.

    Cause:

    The primary cause of this error is that the user in question does not have an email address defined in their user master record. This is necessary for the SAP system to send email notifications related to workflows, alerts, or other automated messages.

    Solution:

    To resolve this issue, you need to ensure that the user has a valid email address assigned in their user profile. Here are the steps to do this:

    1. Access User Maintenance:

      • Go to transaction code SU01 (User Maintenance).
    2. Enter User ID:

      • Enter the user ID of the person who is receiving the error (replace &1 with the actual user ID).
    3. Edit User Profile:

      • Click on the "Change" button to edit the user profile.
    4. Go to the "Address" Tab:

      • Navigate to the "Address" tab in the user profile.
    5. Enter Email Address:

      • In the "Internet" section, enter a valid email address for the user.
    6. Save Changes:

      • Save the changes to the user profile.
    7. Test the Workflow:

      • After updating the email address, test the workflow or notification again to ensure that the error is resolved.

    Related Information:

    • User Master Record: The user master record contains various details about a user, including their email address, roles, and authorizations.
    • Workflow Notifications: SAP workflows often rely on email notifications to inform users about tasks, approvals, or alerts. Ensuring that users have valid email addresses is crucial for effective communication.
    • Transaction Codes:
      • SU01: User Maintenance
      • SU03: Authorization Maintenance (to check user roles and authorizations)
    • Email Configuration: Ensure that the SAP system is properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) to ensure that the email sending functionality is operational.

    By following these steps, you should be able to resolve the SWU_NOTIF019 error and enable email notifications for the specified user.

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