How To Fix SWN170 - ID

SAP Error Message - Details

• Message type: E = Error

• Message class: SWN - WF Notif: Messages

• Message number: 170

• Message text: ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWN170 - ID ?

  The SAP error message SWN170 typically relates to issues with the SAP Workflow Notification (SWN) configuration, particularly when there are problems with the settings for sending notifications via email or other channels.
  Cause:
  The SWN170 error can occur due to several reasons, including:
  
  
  Incorrect Configuration: The settings for the SAP Workflow Notification are not properly configured. This could include incorrect SMTP settings or missing parameters in the configuration.
  
  
  Missing Authorization: The user or system may lack the necessary authorizations to send notifications.
  
  
  Email Address Issues: The email addresses configured in the workflow may be incorrect or not formatted properly.
  
  
  System Connectivity: There may be issues with the connection to the email server or other communication problems.
  
  
  Background Job Issues: If the background job responsible for sending notifications is not running or has failed, this can lead to the error.
  
  
  Solution:
  To resolve the SWN170 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to transaction code SWNCONFIG and verify the settings for the workflow notification.
  Ensure that the SMTP settings are correctly configured.
  
  
  
  Verify Authorizations:
  
  Check if the user has the necessary authorizations to send emails. You can do this by reviewing the user's roles and authorizations.
  
  
  
  Validate Email Addresses:
  
  Ensure that the email addresses used in the workflow are valid and correctly formatted.
  
  
  
  Check Background Jobs:
  
  Use transaction code SM37 to check if the background job for sending notifications is running or has encountered errors. If it has failed, review the job logs for more details.
  
  
  
  Test Email Sending:
  
  You can test the email sending functionality using transaction code SCOT to ensure that the email server is reachable and functioning correctly.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction code SLG1) for any additional error messages that might provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to SWN170. You can search the SAP Support Portal for notes related to workflow notifications.
  Documentation: Review the official SAP documentation for Workflow and Notification settings to ensure that all configurations are correctly set up.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.