How To Fix SWN172 - Title

SAP Error Message - Details

• Message type: E = Error

• Message class: SWN - WF Notif: Messages

• Message number: 172

• Message text: Title

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWN172 - Title ?

  The SAP error message SWN172 typically relates to issues with the SAP Workflow Notification system. This error can occur when there are problems with the configuration or execution of the workflow notifications, which are used to send alerts and messages to users regarding workflow tasks.
  Cause:
  The SWN172 error can be caused by several factors, including:
  
  Incorrect Configuration: The settings for the workflow notification system may not be properly configured.
  Missing or Incorrect User Data: The user data required for sending notifications may be incomplete or incorrect.
  Issues with the SMTP Configuration: If the Simple Mail Transfer Protocol (SMTP) settings are not correctly set up, email notifications may fail.
  Authorization Issues: The user or system may not have the necessary authorizations to send notifications.
  System Performance Issues: If the system is under heavy load, it may not be able to process notifications in a timely manner.
  
  Solution:
  To resolve the SWN172 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for the workflow notification system in transaction code SWN1.
  Ensure that the SMTP settings are correctly configured in transaction code SCOT.
  
  
  
  Review User Data:
  
  Check the user master records to ensure that email addresses and other relevant information are correctly maintained.
  
  
  
  Test SMTP Connection:
  
  Use transaction code SCOT to test the SMTP connection and ensure that the mail server is reachable.
  
  
  
  Check Authorizations:
  
  Ensure that the user or system has the necessary authorizations to send notifications. You may need to review the roles and profiles assigned to the user.
  
  
  
  Monitor System Performance:
  
  Check system performance and logs to identify any bottlenecks or issues that may be affecting the notification process.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWN1: Workflow Notification Configuration
  SCOT: SMTP Configuration
  SLG1: Application Log
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the SWN172 error.
  
  
  Documentation: Refer to the official SAP documentation for detailed guidance on configuring and troubleshooting workflow notifications.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.