How To Fix SWL182 - The work item must not be forwarded (BADI extension)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWL - WF: New User Interface Messages in Workflow (Client)

• Message number: 182

• Message text: The work item must not be forwarded (BADI extension)

What causes this issue?

Due to the additional checks that were implemented in BAdI
WF_WI_FORWARD, this work item cannot be forwarded.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Examine the check rules in the BAdI implementation WF_WI_FORWARD.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWL182 - The work item must not be forwarded (BADI extension) ?

  The SAP error message SWL182, which states "The work item must not be forwarded (BADI extension)," typically occurs in the context of workflow management in SAP. This error indicates that a work item cannot be forwarded to another user or agent due to specific conditions defined in a Business Add-In (BADI) implementation.
  Cause:
  
  BADI Implementation: The error is often caused by a BADI implementation that has been configured to prevent the forwarding of certain work items. This could be due to business rules that dictate that specific tasks must be completed by the original assignee.
  Workflow Configuration: The workflow may have been designed in such a way that it restricts forwarding based on certain criteria, such as the status of the work item or the role of the user attempting to forward it.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to forward the work item, which can trigger this error.
  
  Solution:
  
  
  Check BADI Implementation: Review the BADI implementation that is associated with the workflow. Look for any conditions that explicitly prevent forwarding. You may need to modify the logic if it is too restrictive.
  
  Use transaction code SE18 to find the BADI and SE19 to implement or adjust it.
  
  
  
  Workflow Configuration: Examine the workflow definition in transaction SWDD (Workflow Builder) to see if there are any settings that restrict forwarding. Adjust the workflow steps or conditions as necessary.
  
  
  User Authorizations: Ensure that the user attempting to forward the work item has the appropriate authorizations. You can check this using transaction SU53 to analyze authorization failures.
  
  
  Consult Documentation: Review any documentation related to the specific workflow and BADI to understand the intended behavior and any constraints that may be in place.
  
  
  Testing: After making changes, test the workflow to ensure that the forwarding functionality works as expected without violating any business rules.
  
  
  Related Information:
  
  BADI (Business Add-In): A way to enhance SAP applications without modifying the original code. BADIs allow developers to add custom functionality.
  Workflow Management: SAP workflows automate business processes and can involve multiple users and tasks. Understanding the workflow structure is crucial for troubleshooting.
  Transaction Codes:
  
  SWDD: Workflow Builder for designing and modifying workflows.
  SE18/SE19: For finding and implementing BADIs.
  SU53: To check authorization issues.
  
  
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis or Workflow team for further assistance, as they may have insights into specific configurations or customizations in your SAP environment.