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How To Fix SWL191 - Work item &1 of user &2 substituting for &3 was terminated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SWL - WF: New User Interface Messages in Workflow (Client)

  • Message number: 191

  • Message text: Work item &1 of user &2 substituting for &3 was terminated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SWL191 - Work item &1 of user &2 substituting for &3 was terminated ?

    The SAP error message SWL191 indicates that a work item for a user who is substituting for another user has been terminated. This typically occurs in the context of SAP Business Workflow, where work items are assigned to users for processing tasks.

    Cause:

    1. User Termination: The work item was terminated due to the user (the substitute) not being able to process it, possibly because they are no longer available or have been removed from the workflow.
    2. Workflow Configuration Issues: There may be issues with the workflow configuration, such as incorrect assignment of users or roles.
    3. Authorization Issues: The substitute user may not have the necessary authorizations to execute the work item.
    4. Technical Errors: There could be underlying technical issues, such as system errors or connectivity problems that caused the work item to fail.

    Solution:

    1. Check User Availability: Ensure that the substitute user is available and has the necessary permissions to process the work item.
    2. Review Workflow Configuration: Verify the workflow configuration to ensure that the work items are correctly assigned to the appropriate users.
    3. Check Authorizations: Make sure that the substitute user has the required authorizations to perform the actions associated with the work item.
    4. Analyze Workflow Logs: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to analyze the logs and identify the specific reason for the termination.
    5. Reassign Work Item: If necessary, reassign the work item to another user who can process it.
    6. Consult SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.

    Related Information:

    • Transaction Codes:
      • SWI1: Work Item Selection
      • SWI2_FREQ: Work Item Overview
      • SWI2_DURA: Work Items by Duration
    • Workflow Monitoring: Use transaction SWI6 to monitor workflow instances and identify any issues.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurred.

    By following these steps, you should be able to diagnose and resolve the SWL191 error effectively.

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