How To Fix SWF_MAIL101 - Work item &1 is assigned to all agents of the system

SWF_MAIL101 - Overview

• Message type: E = Error

• Message class: SWF_MAIL - Workflow: Error in Workflow Mail Connection

• Message number: 101

• Message text: Work item &1 is assigned to all agents of the system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_MAIL101 - Work item &1 is assigned to all agents of the system ?

  The SAP error message SWF_MAIL101 indicates that a work item is assigned to all agents in the system, which can lead to confusion or issues in processing the work item. This situation typically arises in workflows where the work item is intended to be processed by multiple agents, but the system is unable to determine a specific agent to assign it to.
  
  Cause:
  
  Multiple Agents Assigned: The work item is configured to be sent to all agents in a particular role or organizational unit, but there may be no specific agent defined to handle it.
  Workflow Configuration: The workflow definition may not have a clear assignment strategy, leading to ambiguity in agent assignment.
  Role or Organizational Unit Issues: The roles or organizational units assigned to the work item may not have any active users, or the users may not have the necessary authorizations.
  
  
  Solution:
  
  
  Check Workflow Configuration:
  
  Review the workflow definition in the SAP Business Workflow (transaction