How To Fix SWF_MAIL100 - Agents of work item &1 cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_MAIL - Workflow: Error in Workflow Mail Connection

• Message number: 100

• Message text: Agents of work item &1 cannot be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_MAIL100 - Agents of work item &1 cannot be read ?

  The SAP error message SWF_MAIL100, which states "Agents of work item &1 cannot be read," typically occurs in the context of SAP Business Workflow. This error indicates that the system is unable to retrieve the agents (users or roles) associated with a specific work item. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing or Inactive Agents: The agents assigned to the work item may not exist, may be inactive, or may have been deleted from the system.
  Authorization Issues: The user trying to access the work item may not have the necessary authorizations to view the agents.
  Workflow 
  Configuration Issues: There may be a misconfiguration in the workflow definition or the assignment of agents.
  Database Issues: There could be issues with the database that prevent the retrieval of agent information.
  Transport Issues: If the workflow was transported from one system to another, there may be inconsistencies in the configuration.
  
  Solutions:
  
  
  Check Agent