How To Fix SWF_FLEX_RUN066 - Workitem '&1' has no recipients with valid e-mail addresses

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_FLEX_RUN - Workflow: Runtime Errors

• Message number: 066

• Message text: Workitem '&1' has no recipients with valid e-mail addresses

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_FLEX_RUN066 - Workitem '&1' has no recipients with valid e-mail addresses ?

  The SAP error message SWF_FLEX_RUN066 indicates that a work item in the SAP workflow does not have any recipients with valid email addresses. This can prevent notifications or actions from being sent to the intended recipients, which can disrupt workflow processes.
  Cause:
  
  Missing Email Addresses: The users assigned to the work item do not have valid email addresses maintained in their user profiles.
  Incorrect User Assignment: The work item may be assigned to users who are not set up correctly in the system.
  User Status: The users may be inactive or locked, which can also lead to the absence of valid email addresses.
  Email Configuration Issues: There may be issues with the email configuration in the SAP system, preventing the retrieval of email addresses.
  
  Solution:
  
  
  Check User Profiles:
  
  Go to transaction code SU01 (User Maintenance) and check the user profiles of the recipients assigned to the work item.
  Ensure that valid email addresses are entered in the "Address" tab of the user profile.
  
  
  
  Verify User Assignment:
  
  Ensure that the work item is assigned to the correct users. You can check the workflow definition and the assignment logic to confirm that the intended recipients are correctly set.
  
  
  
  Check User Status:
  
  Ensure that the users are active and not locked. You can check this in the user maintenance screen (SU01).
  
  
  
  Email Configuration:
  
  Verify the email configuration in the SAP system. Check transaction SCOT (SAPconnect Administration) to ensure that the email settings are correctly configured and that the SMTP settings are functioning properly.
  
  
  
  Testing:
  
  After making the necessary changes, you can test the workflow to see if the issue is resolved. You can use transaction SWI1 to monitor the workflow and check if the work item is now being sent to the correct recipients.
  
  
  
  Related Information:
  
  Workflow Monitoring: Use transaction SWI1 to monitor workflow instances and check for any other issues related to work items.
  User Administration: Familiarize yourself with user administration transactions like SU01, SU10, and SUIM for managing user profiles and roles.
  SAPconnect: Understanding SAPconnect and its configuration can help in troubleshooting email-related issues. Refer to the SAP documentation for detailed configuration steps.
  
  By following these steps, you should be able to resolve the SWF_FLEX_RUN066 error and ensure that work items are sent to recipients with valid email addresses.