How To Fix SWF_FLEX_RUN064 - Rendering mail template '&1' failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_FLEX_RUN - Workflow: Runtime Errors

• Message number: 064

• Message text: Rendering mail template '&1' failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_FLEX_RUN064 - Rendering mail template '&1' failed ?

  The SAP error message SWF_FLEX_RUN064 indicates that there was a failure in rendering a mail template in the SAP Workflow environment. This error typically occurs when the system is unable to process the mail template specified, which can be due to various reasons.
  Causes:
  
  Template Not Found: The specified mail template (&1) may not exist in the system or may have been deleted.
  Syntax Errors: There could be syntax errors or issues within the mail template itself, such as incorrect placeholders or formatting.
  Authorization Issues: The user or process attempting to render the template may not have the necessary authorizations to access the template.
  Missing Data: Required data or parameters that the template needs to render correctly may be missing or not provided.
  System Configuration: There may be configuration issues in the workflow or mail settings that prevent the template from being processed.
  
  Solutions:
  
  Check Template Existence: Verify that the mail template specified in the error message exists in the system. You can do this by navigating to the relevant transaction (e.g., SO10 for text elements) and checking for the template.
  Review Template Content: Open the mail template and check for any syntax errors or issues. Ensure that all placeholders are correctly defined and that the template is properly formatted.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to access and render the mail template. You may need to review user roles and permissions.
  Provide Required Data: Ensure that all required data and parameters are being passed to the template when it is being rendered. Check the workflow configuration to confirm that all necessary information is available.
  Review Workflow Configuration: Check the workflow configuration settings to ensure that everything is set up correctly for mail notifications. This includes checking the mail server settings and ensuring that the workflow is correctly configured to send emails.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SWI1 (Work Item Selection) to analyze workflow instances and see if there are any related issues.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  Debugging: If the issue persists, consider debugging the workflow to trace the execution and identify where the rendering fails.
  Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the failure.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further assistance.