How To Fix SWF_ADMIN004 - Dependent work items not deleted, work item exits not called. Continue?

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_ADMIN - Workflow: Administration

• Message number: 004

• Message text: Dependent work items not deleted, work item exits not called. Continue?

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_ADMIN004 - Dependent work items not deleted, work item exits not called. Continue? ?

  The SAP error message SWF_ADMIN004 indicates that dependent work items were not deleted, and the work item exits were not called. This typically occurs in the context of workflow management in SAP, particularly when dealing with workflow instances that have dependent work items.
  Cause:
  
  Dependent Work Items: The error usually arises when there are dependent work items that are still active or in a state that prevents their deletion. This can happen if the workflow is not properly configured or if there are issues with the workflow instance.
  Workflow Configuration Issues: There may be issues in the workflow definition or configuration that prevent the proper execution of work item exits.
  System Locking: Sometimes, system locks or inconsistencies in the workflow database can lead to this error.
  Authorization Issues: Lack of proper authorizations for the user executing the workflow can also lead to this error.
  
  Solution:
  
  Check Workflow Instances: Use transaction code SWI1 to check the status of the workflow instances. Identify any dependent work items that are still active and investigate their status.
  Delete Dependent Work Items: If you find any dependent work items that are no longer needed, you can manually delete them using transaction code SWIA (Work Item Administration).
  Review Workflow Configuration: Ensure that the workflow is correctly configured. Check for any missing or incorrect settings in the workflow definition.
  Check for Locks: Use transaction code SM12 to check for any locks that might be preventing the deletion of work items. If you find any locks, you may need to release them.
  Review Authorizations: Ensure that the user executing the workflow has the necessary authorizations to perform the actions required by the workflow.
  Reprocess the Workflow: If the workflow is stuck, you may need to reprocess it. You can do this using transaction code SWU3 to check and activate workflow settings.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWIA: Work Item Administration
  SWU3: Automatic Workflow Customizing
  SM12: Display and Delete Locks
  
  
  SAP Documentation: Refer to the official SAP documentation for workflows for more detailed information on workflow management and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or Workflow team for further investigation.