How To Fix SWDP_HELP_CENTER022 - RFC destination '&3' to Solution Manager contains errors

SAP Error Message - Details

• Message type: E = Error

• Message class: SWDP_HELP_CENTER -

• Message number: 022

• Message text: RFC destination '&3' to Solution Manager contains errors

What causes this issue?

The RFC destination &V3& is required to display the documentation saved
in Solution Manager (system ID: &V1&, client: &V2&) in the Help Center.
The RFC destination is created in the application system and points to
the Solution Manager system. The user and password are generated
especially. The creation of this RFC destination is triggered in
Solution Manager.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

More information: <DS:REPO.WDHC_DISPLAY_LOG>Application Log</> &V4& for
object 'SWDP_HELP_CENTER' (transaction SLG1)

How to fix this error?

Inform the system administrator.

Procedure for System Administrators

The creation of the RFC destination &V3& is triggered in Solution
Manager in transaction LMDB. If there are logon languages in the
application system that do not exist in the Solution Manager system, one
of the logon languages from the Solution Manager system must also be
added to the RFC destination &V3&. You do this in transaction SM59.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWDP_HELP_CENTER022 - RFC destination '&3' to Solution Manager contains errors ?

  The SAP error message SWDP_HELP_CENTER022 indicates that there is an issue with the RFC (Remote Function Call) destination to the Solution Manager system. This error typically arises when the system is unable to connect to the specified RFC destination due to configuration issues or connectivity problems.
  Cause
  The error can be caused by several factors, including:
  
  Incorrect RFC Destination Configuration: The RFC destination may not be configured correctly in the SAP system.
  Network Issues: There may be network connectivity problems between the SAP system and the Solution Manager.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations.
  Solution Manager Not Available: The Solution Manager system may be down or not reachable.
  Incorrect Parameters: The parameters set in the RFC destination may be incorrect or incomplete.
  
  Solution
  To resolve the error, you can follow these steps:
  
  
  Check RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination that corresponds to the Solution Manager.
  Verify that the configuration settings (such as the target host, system number, client, and logon credentials) are correct.
  
  
  
  Test the RFC Connection:
  
  In transaction SM59, select the RFC destination and click on the "Connection Test" button to check if the connection is successful.
  If the test fails, review the error message for more details.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing the SAP system from reaching the Solution Manager.
  You can use tools like ping or telnet to check connectivity to the Solution Manager's host and port.
  
  
  
  Review User Authorizations:
  
  Ensure that the user credentials used for the RFC connection have the necessary authorizations to access the Solution Manager.
  
  
  
  Check Solution Manager Availability:
  
  Verify that the Solution Manager system is up and running and that there are no issues on that side.
  
  
  
  Review Parameters:
  
  Check if any additional parameters are required for the RFC destination and ensure they are correctly set.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information
  
  
  Transaction Codes: 
  
  SM59: For managing RFC destinations.
  SICF: For checking HTTP services if the connection involves web services.
  
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on configuring RFC destinations and troubleshooting connectivity issues.
  
  
  SAP Community: You can also check the SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the SWDP_HELP_CENTER022 error message.