How To Fix SWDP_HELP_CENTER023 - Solution Manager software is too old

SWDP_HELP_CENTER023 - Overview

• Message type: E = Error

• Message class: SWDP_HELP_CENTER -

• Message number: 023

• Message text: Solution Manager software is too old

What causes this issue?

To display help documents from Solution Manager in the Help Center, the
Solution Manager system must have the required functionality. This is
available as of <ZH>SP 19</> for software component <ZH>ST 400</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

More information: <DS><DS:REPO.WDHC_DISPLAY_LOG>Application Log</></>
&V1& for object 'SWDP_HELP_CENTER' (transaction SLG1).

How to fix this error?

Inform the system administrator.

Procedure for System Administrators

Import the required release or Support Package to the Solution Manager
system or deactivate the display of help documents from Solution Manager
(Implementation Guide <DS><DS:SIMG.HC_SOLMAN_ACTIVE>Allow Files from SAP
Solution Manager in </>Help Center, transaction SI24).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWDP_HELP_CENTER023 - Solution Manager software is too old ?

  The error message "SWDP_HELP_CENTER023: Solution Manager software is too old" typically indicates that the version of SAP Solution Manager you are using is outdated and does not meet the requirements for the specific functionality or features you are trying to access, such as the Help Center or other integrated tools.
  
  Cause:
  
  Outdated Version: The version of SAP Solution Manager installed is not compatible with the latest features or applications you are trying to use.
  Support Package Level: The installed support package level may be too low, which can lead to compatibility issues with newer components or functionalities.
  Deprecated Features: Some features may have been deprecated in newer versions, and the older version of Solution Manager may not support them.
  
  
  Solution:
  
  
  Upgrade SAP Solution Manager: The most straightforward solution is to upgrade your SAP Solution Manager to a more recent version that is compatible with the features you want to use. Check the SAP Product Availability Matrix