How To Fix SWDP_HELP_CENTER021 - RFC destination '&1' to Solution Manager contains errors

SAP Error Message - Details

• Message type: E = Error

• Message class: SWDP_HELP_CENTER -

• Message number: 021

• Message text: RFC destination '&1' to Solution Manager contains errors

What causes this issue?

If you want to display documentation stored in the Solution Manager in
the Help Center, an RFC destination with the name &V1& is required in
the application system. This must point to the Solution Manager system
from which the application system is managed.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

More information: <DS><DS:REPO.WDHC_DISPLAY_LOG>Application Log</> </>
&V2& for Object 'SWDP_HELP_CENTER' (transaction SLG1).

How to fix this error?

Inform the system administrator.

Procedure for System Administrators

If the connection between the Solution Manager and the Help Center has
been activated by mistake, you can deactivate it in the Implementation
Guide (<DS><DS:SIMG.HC_SOLMAN_ACTIVE>Allow Files from SAP Solution
Manager in Help Center</></>, transaction SI24).
To create the RFC destination &V1&, use transaction SM59. Create an RFC
destination with the following parameters:
<ZH>Name:</> &V1&
<ZH>Connection Type:</> 3 (ABAP connection)
<ZH>Target System:</> Enter the system of the Solution Manager that
manages the application system.
<ZH>Logon and Security: </> Enter one of the logon languages from the
Solution Manager and a client. Also enter a user and a password. To find
out which authorizations the user needs, see the Help Center
documentation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWDP_HELP_CENTER021 - RFC destination '&1' to Solution Manager contains errors ?

  The SAP error message SWDP_HELP_CENTER021 indicates that there is an issue with the RFC (Remote Function Call) destination to the Solution Manager system. This error typically arises when the system is unable to connect to the specified Solution Manager due to configuration issues or connectivity problems.
  Causes:
  
  Incorrect RFC Destination Configuration: The RFC destination may not be configured correctly in the SAP system.
  Network Issues: There may be network connectivity issues between the SAP system and the Solution Manager.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations.
  Solution Manager Not Available: The Solution Manager system may be down or not reachable.
  Incorrect Parameters: The parameters set in the RFC destination may be incorrect or incomplete.
  
  Solutions:
  
  
  Check RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination that corresponds to the Solution Manager.
  Verify that the connection type is correct (usually "T" for TCP/IP).
  Check the target host and service (port) settings to ensure they are correct.
  
  
  
  Test the Connection:
  
  In transaction SM59, select the RFC destination and use the "Connection Test" option to check if the connection is successful.
  If the test fails, review the error message for more details.
  
  
  
  Review Authorization:
  
  Ensure that the user credentials used for the RFC connection have the necessary authorizations to access the Solution Manager.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no firewall or network issues preventing the SAP system from reaching the Solution Manager.
  You can use tools like ping or telnet to check connectivity to the Solution Manager's host and port.
  
  
  
  Check Solution Manager Availability:
  
  Ensure that the Solution Manager system is up and running. You can check this by logging into the Solution Manager system directly.
  
  
  
  Review Parameters:
  
  Ensure that all required parameters in the RFC destination are correctly set, including the user, password, and any other necessary settings.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SM59: Manage RFC Destinations
  SICF: Check HTTP Services (if applicable)
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring RFC destinations and troubleshooting connectivity issues.
  SAP Community: You can also search for similar issues in the SAP Community forums for additional insights and solutions from other users.
  
  By following these steps, you should be able to identify and resolve the issue causing the SWDP_HELP_CENTER021 error message.