How To Fix SWDP_HELP_CENTER019 - All sections are hidden

SAP Error Message - Details

• Message type: E = Error

• Message class: SWDP_HELP_CENTER -

• Message number: 019

• Message text: All sections are hidden

What causes this issue?

All sections of the Help Center are hidden.

System Response

The Help Center display is empty. This warning is also displayed.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

In the <DS:SIMG.HC_ORDER_AREAS>Settings</> for the Help Center, select
the sections you want to be displayed and set the order.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWDP_HELP_CENTER019 - All sections are hidden ?

  The SAP error message SWDP_HELP_CENTER019 indicates that all sections of the help center are hidden. This typically occurs in the context of SAP Web Dynpro applications, where the help center is used to provide users with assistance and documentation related to the application.
  Cause:
  The error message can be caused by several factors, including:
  
  Configuration Issues: The help center may not be properly configured in the SAP system.
  User Permissions: The user may not have the necessary permissions to view the help content.
  Content Availability: The help content may not be available or may have been removed.
  Technical Issues: There may be technical issues with the Web Dynpro application or the help center itself.
  
  Solution:
  To resolve the issue, you can try the following steps:
  
  
  Check Configuration:
  
  Ensure that the help center is correctly configured in the SAP system. This includes checking the settings in the Web Dynpro application and ensuring that the help content is linked properly.
  
  
  
  User Permissions:
  
  Verify that the user has the necessary roles and authorizations to access the help content. You may need to consult with your SAP security team to ensure that the user has the appropriate permissions.
  
  
  
  Content Availability:
  
  Check if the help content is available and has not been deleted or moved. You can do this by accessing the help content directly or checking with the content administrators.
  
  
  
  Technical Troubleshooting:
  
  If the above steps do not resolve the issue, consider checking for any technical issues with the Web Dynpro application. This may involve reviewing logs, checking for updates or patches, and ensuring that the application is functioning correctly.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for further assistance. Provide them with details about the error message and the context in which it occurs.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Web Dynpro and the help center for more detailed information on configuration and troubleshooting.
  Community Forums: Check SAP Community forums for discussions related to this error message, as other users may have encountered and resolved similar issues.
  Training and Resources: Consider training resources or workshops that focus on SAP Web Dynpro and help center configuration to enhance your understanding and troubleshooting skills.
  
  By following these steps, you should be able to identify and resolve the issue related to the SWDP_HELP_CENTER019 error message.