How To Fix SWDP_HELP_CENTER024 - Cannot reach Solution Manager (&1, &2) using RFC destination '&3'

SWDP_HELP_CENTER024 - Overview

• Message type: E = Error

• Message class: SWDP_HELP_CENTER -

• Message number: 024

• Message text: Cannot reach Solution Manager (&1, &2) using RFC destination '&3'

What causes this issue?

The RFC destination &V3& has been created in the application system and
points to the Solution Manager system (&V1&, &V2&), but the Solution
Manager system cannot be reached.
More information: <DS><DS:REPO.WDHC_DISPLAY_LOG>Application Log</>
</> &V4& for object 'SWDP_HELP_CENTER' (transaction SLG1).

How to fix this error?

Inform the system administrator.

Procedure for System Administrators

Check whether help documents from Solution Manager should be displayed
in the Help Center. If the connection between Solution Manager and the
Help Center has been activated by mistake, you can deactivate it in the
Implementation Guide ( <DS><DS:SIMG.HC_SOLMAN_ACTIVE>Allow Files from
SAP Solution Manager in Help Center</></>, transaction SI24).
If help documents from Solution Manager should be displayed in the Help
Center, check the configuration of the Help Center. In particular, check
whether the RFC destination &V3& points to the correct Solution Manager
system and whether this system is available.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWDP_HELP_CENTER024 - Cannot reach Solution Manager (&1, &2) using RFC destination '&3' ?

  The SAP error message SWDP_HELP_CENTER024 indicates that the system is unable to reach the Solution Manager system specified in the error message using the specified RFC (Remote Function Call) destination. This can occur due to various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  RFC Destination 
  Configuration Issues: The RFC destination may not be configured correctly in the SAP system.
  Network Issues: There may be network connectivity problems between the SAP system and the Solution Manager.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations to access the Solution Manager.
  Solution Manager Not Running: The Solution Manager system may be down or not running properly.
  Firewall Restrictions: Firewalls may be blocking the communication between the systems.
  Incorrect System Parameters: The parameters in the RFC destination may be incorrect, such as the system ID, client, or host.
  
  Solutions:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the