How To Fix SUSR_CERT015 - Question

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 015

• Message text: Question

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT015 - Question ?

  The SAP error message SUSR_CERT015 typically relates to issues with user authentication, specifically concerning the digital certificates used in the SAP system. This error can occur in various contexts, such as when a user tries to log in or when there are issues with the certificate management in the system.
  Cause:
  
  Expired Certificate: The digital certificate used for authentication may have expired.
  Invalid Certificate: The certificate may not be valid or properly configured.
  Missing Certificate: The required certificate may not be installed or available in the system.
  Configuration Issues: There may be misconfigurations in the trust relationships or certificate authorities.
  User Profile Issues: The user profile may not be correctly set up to use the digital certificate.
  
  Solution:
  
  Check Certificate Validity: Verify the validity of the digital certificate being used. If it is expired, renew the certificate.
  Install/Update Certificates: Ensure that the necessary certificates are installed in the SAP system. This may involve importing new certificates or updating existing ones.
  Review Configuration: Check the configuration settings related to the certificate management in the SAP system. Ensure that the trust relationships are correctly established.
  User Profile Review: Ensure that the user profile is correctly configured to use the digital certificate for authentication.
  Consult Documentation: Refer to SAP documentation or support for specific steps related to your version of SAP and the context in which the error occurs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SUSR_CERT015 for any specific patches or updates that may address the issue.
  Transaction Codes: Use transaction codes like STRUST (for SSL and PSE management) to manage and check certificates.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to contact SAP support for further assistance.