How To Fix SUSR_CERT013 - Confirm browser queries about certificate request

SUSR_CERT013 - Overview

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 013

• Message text: Confirm browser queries about certificate request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT013 - Confirm browser queries about certificate request ?

  The SAP error message SUSR_CERT013 typically occurs when there is an issue with the digital certificate request process in the SAP system. This error is related to the Secure Network Communications (SNC) and the handling of digital certificates, which are essential for secure communication between the SAP system and clients.
  
  Cause:
  The error message SUSR_CERT013 indicates that the system is prompting the user to confirm browser queries about a certificate request. This can happen due to several reasons:
  
  Certificate 
  Configuration Issues: The digital certificate may not be properly configured or may have expired.
  Browser Settings: The web browser may not be set up to handle certificate requests correctly, or it may be blocking the request.
  SNC Configuration: There may be issues with the SNC configuration in the SAP system, leading to problems with certificate handling.
  User Permissions: The user may not have the necessary permissions to access or manage certificates.
  
  
  Solution:
  To resolve the SUSR_CERT013 error, you can