How To Fix SUSR_CERT012 - This process can take a few minutes

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 012

• Message text: This process can take a few minutes

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT012 - This process can take a few minutes ?

  The SAP error message SUSR_CERT012 typically indicates that there is a delay or issue related to the processing of a certificate in the SAP system. This message often appears when the system is trying to perform an operation that involves user authentication or certificate validation, and it may take longer than expected to complete.
  Cause:
  
  System Performance: The operation may be taking longer due to system performance issues, such as high load on the server or insufficient resources.
  Network Latency: If the operation involves communication with external systems (like a certificate authority), network latency can cause delays.
  Configuration Issues: Incorrect configuration of the certificate management settings in SAP can lead to processing delays.
  Large Number of Certificates: If there are many certificates to process, it may take longer to validate or manage them.
  
  Solution:
  
  Wait for Completion: Sometimes, the best action is to wait for the process to complete, especially if the system is under heavy load.
  Check System Performance: Monitor the system performance using transaction codes like ST03N (Workload Analysis) or ST22 (Dump Analysis) to identify any bottlenecks.
  Review Configuration: Check the configuration settings for the certificate management in transaction code STRUST. Ensure that all settings are correct and optimized.
  Network Check: If the process involves external communication, check the network connection and latency to ensure that it is stable and fast.
  Increase Timeout Settings: If applicable, consider increasing the timeout settings for the operations that involve certificate processing.
  Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide guidance on performance tuning.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like STRUST (Trust Manager) for managing certificates and SSL settings.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and system information.
  Documentation: Review SAP documentation related to user authentication and certificate management for best practices and troubleshooting steps.
  
  If the error continues to occur despite following these steps, it may be necessary to conduct a deeper analysis of the system logs and configurations to identify the root cause.