How To Fix SUSR_CERT010 - Error during user mapping for certificate

SUSR_CERT010 - Overview

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 010

• Message text: Error during user mapping for certificate

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT010 - Error during user mapping for certificate ?

  The SAP error message SUSR_CERT010 indicates that there was an error during the user mapping process for a certificate. This typically occurs in scenarios where digital certificates are used for user authentication, such as in Single Sign-On (SSO) configurations or when using Secure Network Communications (SNC).
  
  Cause:
  The error can be caused by several factors, including:
  
  Invalid or Expired Certificate: The certificate being used may be invalid, expired, or not properly installed.
  User Mapping Issues: The system may not be able to map the certificate to a valid user in the SAP system. This can happen if the user does not exist or if the mapping configuration is incorrect.
  Configuration Errors: There may be issues with the configuration settings for the certificate or the user mapping process.
  Missing Authorization: The user may not have the necessary authorizations to perform the action that triggered the error.
  Network Issues: Problems with network connectivity or communication between systems can also