How To Fix SUSR_CERT014 - Confirm browser queries about importing certificate

SAP Error Message - Details

• Message type: E = Error

• Message class: SUSR_CERT - User Certificates Administration

• Message number: 014

• Message text: Confirm browser queries about importing certificate

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUSR_CERT014 - Confirm browser queries about importing certificate ?

  The SAP error message SUSR_CERT014 typically occurs when there is an issue with the digital certificate used for secure communication between the SAP system and the user's browser. This error is related to the Secure Network Communications (SNC) and indicates that the browser is prompting the user to confirm whether to import a certificate.
  
  Cause:
  
  Certificate Not Trusted: The browser does not trust the certificate being used by the SAP system. This can happen if the certificate is self-signed or if it is issued by a Certificate Authority (CA) that is not recognized by the browser.
  Expired Certificate: The certificate may have expired, leading to trust issues.
  Incorrect Configuration: The SAP system may not be configured correctly to use the certificate, or the certificate may not be installed properly on the server.
  Browser Settings: The browser settings may be configured to prompt for certificate imports, which can lead to this message appearing.
  
  
  Solution:
  
  
  Install Trusted Certificate:
  
  Obtain a