How To Fix SRT_CORE402 - Virus scan on message failed, display aborted.

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 402

• Message text: Virus scan on message failed, display aborted.

What causes this issue?

Virus scan on message failed, display aborted.

System Response

A virus scanner has been connected and was configured to the system. As
the system has to scan for viruses on every incoming web service
message, the scan failed.

How to fix this error?

Inform the administration to verify the problem on the virus scanner and
its configuration. No further message will be processed and all message
could run into the status of system error.

Procedure for System Administrators

The scan for viruses on messages payload and its attachment failed. As
all incoming messages are scanned for viruses the messages will not be
processed. Check the system configuration of the virus scanner which is
connected and look for problem reports in the scanner log.

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