How To Fix SRT_CORE404 - Virus scan on message failed, download can harm your computer.

SRT_CORE404 - Overview

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 404

• Message text: Virus scan on message failed, download can harm your computer.

What causes this issue?

Virus scan on message failed.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

A virus scanner has been connected and was configured to the system. As
the system has to scan for viruses on every incoming web service
message, the scan failed. The file to be created during the download may
contain a virus infection and can harm your computer and all other
locations the file is distributed to.

How to fix this error?

Do not continue to download the data until the system administrator
agreed.

Procedure for System Administrators

The scan for viruses on messages payload and its attachment failed. As
all incoming messages are scanned for viruses the messages will not be
Check the system configuration of the virus scanner connected and look
for problem reports in the scanner log.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE404 - Virus scan on message failed, download can harm your computer. ?

  The SAP error message SRT_CORE404 indicates that a virus scan on a message has failed, and the system is warning that downloading the content could potentially harm your computer. This error typically arises in the context of SAP's integration with external systems or when handling files that are being transferred or downloaded.
  Causes:
  
  Virus Scan Configuration: The virus scanning tool integrated with SAP may not be configured correctly, or it may be unable to scan the file due to permissions or other issues.
  File Type: The file being downloaded may be of a type that is flagged by the virus scanner as potentially harmful.
  Network Issues: There may be network issues that prevent the virus scanner from accessing the file or completing the scan.
  Outdated Virus Definitions: The virus scanner may have outdated virus definitions, leading to false positives or failures in scanning.
  Security Policies: Organizational security policies may restrict certain file types or downloads, triggering