How To Fix SRT_CORE404 - Virus scan on message failed, download can harm your computer.

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 404

• Message text: Virus scan on message failed, download can harm your computer.

What causes this issue?

Virus scan on message failed.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

A virus scanner has been connected and was configured to the system. As
the system has to scan for viruses on every incoming web service
message, the scan failed. The file to be created during the download may
contain a virus infection and can harm your computer and all other
locations the file is distributed to.

How to fix this error?

Do not continue to download the data until the system administrator
agreed.

Procedure for System Administrators

The scan for viruses on messages payload and its attachment failed. As
all incoming messages are scanned for viruses the messages will not be
Check the system configuration of the virus scanner connected and look
for problem reports in the scanner log.

Error message extract from SAP system. Copyright SAP SE.