How To Fix /SRMSMC/EXT_UM026 - Error during update of contact person; inform your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/EXT_UM -

• Message number: 026

• Message text: Error during update of contact person; inform your system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EXT_UM026 - Error during update of contact person; inform your system administrator ?

  The SAP error message /SRMSMC/EXT_UM026 typically indicates an issue during the update of a contact person in the SAP system, particularly in the context of Supplier Relationship Management (SRM) or similar modules. This error can arise due to various reasons, including data inconsistencies, authorization issues, or system configuration problems.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the contact person details that are being updated.
  Authorization Issues: The user attempting to perform the update may not have the necessary permissions to modify contact person data.
  Configuration Issues: There may be configuration settings in the SRM system that are not set up correctly, leading to errors during updates.
  System Bugs: There could be bugs or issues in the specific version of the SAP software being used.
  Integration Issues: If the contact person data is being updated from an external system, there may be issues with the integration or data transfer.
  
  Solutions:
  
  Check Data Validity: Ensure that all required fields for the contact person are filled out correctly and that the data adheres to the expected formats.
  Review Authorizations: Verify that the user has the necessary authorizations to update contact person information. This can be done by checking the user's roles and permissions in the SAP system.
  Consult Configuration Settings: Review the configuration settings related to contact person management in the SRM system. Ensure that all necessary settings are correctly configured.
  Check for System Notes or Patches: Look for any SAP Notes or patches that may address known issues related to this error. You can search the SAP Support Portal for relevant notes.
  Debugging: If you have access to debugging tools, you can analyze the process to identify where the error occurs. This may require technical expertise.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant details about the actions taken prior to the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SRM that deal with contact person management, such as BP (Business Partner) for managing business partner data.
  SAP Notes: Regularly check for SAP Notes related to SRM and contact person updates, as these can provide insights into known issues and fixes.
  Documentation: Review SAP documentation for SRM to understand the expected behavior and requirements for managing contact persons.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem persists, further investigation may be necessary.