How To Fix /SRMSMC/EXT_UM028 - Error while saving notifications for user &1; inform your system admin.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/EXT_UM -

• Message number: 028

• Message text: Error while saving notifications for user &1; inform your system admin.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EXT_UM028 - Error while saving notifications for user &1; inform your system admin. ?

  The SAP error message /SRMSMC/EXT_UM028 typically indicates an issue related to user notifications in the SAP Supplier Relationship Management (SRM) system. This error can occur when there is a problem saving notifications for a specific user, which may be due to various reasons such as configuration issues, authorization problems, or system errors.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save notifications.
  Configuration Errors: There may be incorrect settings in the notification configuration or user profile.
  System Errors: There could be underlying issues in the SRM system or database that are preventing the operation from completing successfully.
  User Data Issues: The user profile may be incomplete or corrupted, leading to issues when trying to save notifications.
  Technical Issues: There may be problems with the underlying database or application server.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to save notifications. This can be done by reviewing the user's role assignments in the SAP system.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to notifications in the SRM system. Ensure that all necessary parameters are correctly set.
  
  
  
  Examine User Profile:
  
  Verify the user profile for any inconsistencies or missing information. Update the profile if necessary.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Database and Application Server Health:
  
  Ensure that the database and application server are functioning correctly. Check for any performance issues or errors that may be affecting the system.
  
  
  
  Contact System Administrator:
  
  If the issue persists, it is advisable to contact your system administrator or SAP support for further assistance. They may need to perform deeper diagnostics or apply patches.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SU01 (User Maintenance) to check user authorizations and SPRO (Customizing) to review configuration settings.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for SRM to understand the notification functionality and any related configuration settings.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SRMSMC/EXT_UM028 error message.