How To Fix /SRMSMC/EXT_UM024 - Employee was marked for deletion; still pending approval

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/EXT_UM -

• Message number: 024

• Message text: Employee was marked for deletion; still pending approval

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EXT_UM024 - Employee was marked for deletion; still pending approval ?

  The SAP error message /SRMSMC/EXT_UM024 Employee was marked for deletion; still pending approval typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar modules where employee records are managed. This error indicates that an employee record has been flagged for deletion but the deletion process has not yet been approved.
  Cause:
  
  Pending Deletion Request: The employee record has been marked for deletion, but the approval workflow for this deletion has not been completed.
  Workflow Issues: There may be issues with the workflow that is supposed to handle the approval of the deletion request.
  Authorization Issues: The user attempting to perform an action on the employee record may not have the necessary authorizations to approve or process the deletion.
  System Configuration: There may be configuration settings in the system that are affecting how deletion requests are handled.
  
  Solution:
  
  Check Approval Status: Verify the status of the deletion request in the workflow. Ensure that it has been submitted for approval and check if it is pending with any specific approver.
  Complete the Approval Process: If you have the necessary permissions, complete the approval process for the deletion request. This may involve navigating to the workflow management area in SAP and approving the request.
  Review Workflow Configuration: If the workflow is not functioning as expected, review the configuration settings for the workflow to ensure that it is set up correctly.
  Check Authorizations: Ensure that the user has the necessary authorizations to approve deletion requests. If not, contact your SAP security administrator to grant the required permissions.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying system issues or configuration problems.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SWI1 (Work Item Selection) to check the status of workflows or SWI2_FREQ to monitor workflow instances.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to employee deletion workflows.
  Documentation: Review the SAP documentation related to employee management and workflow processes for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to resolve the error message and successfully manage the employee record in question.