How To Fix /SRMSMC/EXT_UM020 - Employee data was not changed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/EXT_UM -

• Message number: 020

• Message text: Employee data was not changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EXT_UM020 - Employee data was not changed ?

  The SAP error message /SRMSMC/EXT_UM020 Employee data was not changed typically occurs in the context of the SAP Supplier Relationship Management (SRM) module, particularly when dealing with employee data updates. This error indicates that an attempt was made to update employee data, but the system determined that there were no actual changes to the data being submitted.
  Causes:
  
  No Changes Detected: The most common cause is that the data being submitted for the employee does not differ from the existing data in the system. This could happen if the same data is submitted again without any modifications.
  Data Validation Issues: There may be validation rules in place that prevent the update if certain conditions are not met.
  Authorization Issues: The user may not have the necessary permissions to make changes to the employee data, leading to the system rejecting the update.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application layer, that prevent the update from being processed correctly.
  
  Solutions:
  
  Verify Data Changes: Ensure that the data you are trying to update is indeed different from the existing data. Check for any discrepancies and make sure that the changes are valid.
  Check for Validation Rules: Review any validation rules that may be in place for employee data updates. Ensure that all required fields are filled out correctly and that the data meets any specified criteria.
  Review User Permissions: Confirm that the user attempting to make the changes has the necessary authorizations to update employee data. If not, contact your system administrator to adjust permissions.
  Debugging: If the issue persists, consider enabling debugging or checking logs to identify any underlying technical issues that may be causing the error.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional insights or updates that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SRM that pertain to employee data management, such as PPOME (for organizational management) or PA30 (for HR master data).
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.