How To Fix /SRMSMC/EXT_UM021 - Contact person has been created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/EXT_UM -

  • Message number: 021

  • Message text: Contact person has been created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMSMC/EXT_UM021 - Contact person has been created ?

    The SAP error message /SRMSMC/EXT_UM021 Contact person has been created typically occurs in the context of SAP Supplier Relationship Management (SRM) when there is an attempt to create or manage a contact person in the system. This message indicates that the contact person has been successfully created, but it may also imply that there are additional steps or checks required to complete the process or to ensure that the contact person is correctly configured.

    Cause:

    1. Successful Creation: The message indicates that the contact person was created successfully, which is not an error but rather an informational message.
    2. Duplicate Entry: If you are trying to create a contact person that already exists, you may receive this message as part of the validation process.
    3. Configuration Issues: There may be issues related to the configuration of the contact person or the related business partner data.

    Solution:

    1. Verify Creation: Check the relevant transaction or application to confirm that the contact person has indeed been created. You can do this by navigating to the appropriate area in the SAP SRM system where contact persons are managed.
    2. Check for Duplicates: If you intended to create a new contact person, ensure that the contact person does not already exist in the system. You can search for existing contact persons using the relevant search criteria.
    3. Review Configuration: If you encounter issues beyond the creation message, review the configuration settings for business partners and contact persons in the SAP SRM system. Ensure that all required fields are filled out correctly and that there are no missing dependencies.
    4. Consult Documentation: Refer to SAP documentation or help resources for more detailed information on managing contact persons in SRM.
    5. Contact Support: If the issue persists or if you encounter unexpected behavior, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this message.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SRM for managing business partners and contact persons, such as BP (Business Partner) transaction.
    • SAP Notes: Check SAP Notes for any updates or patches that may address issues related to contact person creation.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create and manage contact persons in the system.

    By following these steps, you should be able to address the message and ensure that the contact person is correctly created and configured in your SAP SRM system.

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