How To Fix /SRMSMC/EXT_UM017 - User creation only possible for existing and accepted contact persons

/SRMSMC/EXT_UM017 - Overview

• Message type: E = Error

• Message class: /SRMSMC/EXT_UM -

• Message number: 017

• Message text: User creation only possible for existing and accepted contact persons

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EXT_UM017 - User creation only possible for existing and accepted contact persons ?

  The SAP error message /SRMSMC/EXT_UM017 indicates that user creation is only possible for existing and accepted contact persons. This error typically occurs in the context of SAP Supplier Relationship Management (SRM) when trying to create a user account for a contact person who has not been properly set up or accepted in the system.
  
  Cause:
  
  Non-Existing Contact Person: The contact person you are trying to create a user for does not exist in the system.
  Unaccepted Contact Person: The contact person exists but has not been accepted or activated in the system.
  Incorrect Data: There may be issues with the data being provided during the user creation process, such as missing or incorrect information.
  
  
  Solution:
  
  
  Verify Contact Person:
  
  Check if the contact person exists in the system. You can do this by navigating to the relevant transaction or report that lists contact persons.
  Ensure that the contact person is marked as accepted or active. This may involve checking