How To Fix /SRMSMC/EXT_UM016 - User data for &1 was not changed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/EXT_UM -

• Message number: 016

• Message text: User data for &1 was not changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EXT_UM016 - User data for &1 was not changed ?

  The SAP error message /SRMSMC/EXT_UM016 User data for &1 was not changed typically occurs in the context of the SAP Supplier Relationship Management (SRM) system, particularly when dealing with user data updates. This message indicates that an attempt to change user data for a specific user (represented by &1) did not result in any changes being made.
  Cause:
  
  No Changes Detected: The most common cause of this error is that the data being submitted for the user is identical to the existing data. Therefore, the system recognizes that there are no changes to apply.
  Authorization Issues: The user attempting to make the changes may not have the necessary authorizations to modify the user data.
  Data Validation Errors: There may be validation rules in place that prevent certain changes from being made, leading to the system concluding that no changes were applied.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application layer, that prevent the update from being processed correctly.
  
  Solution:
  
  Verify Changes: Ensure that the data you are trying to change is indeed different from the existing data. If there are no actual changes, the message is expected behavior.
  Check Authorizations: Confirm that the user has the necessary permissions to make changes to the user data. This may involve checking roles and authorizations in the SAP system.
  Review Validation Rules: Investigate any validation rules that may be in place for user data updates. Ensure that the data being submitted complies with these rules.
  Debugging: If the issue persists and you suspect a technical problem, consider enabling debugging or checking system logs for any errors that may provide more insight into the issue.
  Consult Documentation: Review SAP documentation or notes related to the specific version of SRM you are using, as there may be known issues or patches available.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SRM that deal with user management, such as SU01 (User Maintenance) or PFCG (Role Maintenance).
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific fixes or recommendations provided by SAP.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.