How To Fix /SRMSMC/EXT_UM014 - User &1 has been changed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/EXT_UM -

• Message number: 014

• Message text: User &1 has been changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EXT_UM014 - User &1 has been changed ?

  The SAP error message /SRMSMC/EXT_UM014 User &1 has been changed typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar modules where user data is being processed. This error indicates that the user data for the specified user (&1) has been modified while the system was trying to perform an operation that requires the original user data.
  Cause:
  
  Concurrent Modifications: The user data might have been changed by another process or user while your transaction was still active.
  Session Timeout: If the user session has timed out or if there are multiple sessions open for the same user, it can lead to inconsistencies.
  Data Locking: The user data might be locked by another transaction, preventing your transaction from accessing the most recent data.
  
  Solution:
  
  Refresh the Data: Try to refresh the user data in your session. This can often be done by reloading the transaction or navigating away and back to the relevant screen.
  Check for Concurrent Sessions: Ensure that there are no other active sessions for the same user that might be causing conflicts. Log out of other sessions if necessary.
  Review User Changes: If you have access, check the change logs for the user to see what modifications were made and by whom. This can help identify if the changes were intentional or accidental.
  Retry the Operation: After refreshing the data or resolving any conflicts, try to perform the operation again.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Notes for any known issues related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently updates their knowledge base with solutions for common issues.
  Transaction Logs: Review transaction logs to identify any patterns or specific actions that lead to this error.
  User Management: Ensure that user management processes are well-defined and that changes to user data are communicated effectively to avoid conflicts.
  
  By following these steps, you should be able to resolve the error and understand the underlying issues that caused it.