How To Fix /SRMSMC/EXT_UM013 - Contact person for user &1 has been changed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/EXT_UM -

• Message number: 013

• Message text: Contact person for user &1 has been changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EXT_UM013 - Contact person for user &1 has been changed ?

  The SAP error message /SRMSMC/EXT_UM013 indicates that the contact person for a user has been changed. This message typically arises in the context of SAP Supplier Relationship Management (SRM) or similar modules where user roles and responsibilities are managed.
  Cause:
  The error message is triggered when there is a change in the contact person associated with a user in the system. This could happen due to various reasons, such as:
  
  Manual updates to user profiles.
  Changes in organizational structure.
  Updates made during user role assignments or modifications.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Profile:
  
  Go to the user management area in SAP and verify the contact person assigned to the user in question. Ensure that the contact person is correctly set.
  
  
  
  Review Changes:
  
  If the change was made intentionally, ensure that all related processes and workflows are updated to reflect this change. This may involve notifying relevant stakeholders or updating documentation.
  
  
  
  Reassign Contact Person:
  
  If the contact person needs to be reverted to the previous one or assigned a new one, you can do this through the user management interface in SAP.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to make changes to contact persons. If not, you may need to adjust their roles or permissions.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to user management and contact person assignments for additional guidance.
  
  
  
  System Logs:
  
  Check system logs for any additional error messages or warnings that may provide more context about the change and its implications.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you are unsure about the changes made, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  User Management in SAP: Understanding how user roles and responsibilities are managed in SAP can help prevent similar issues in the future.
  Change Management: Implementing a change management process can help track changes made to user profiles and contact persons, ensuring that all stakeholders are informed.
  Training and Documentation: Providing training for users who manage contact persons can help reduce errors and improve the overall user management process.
  
  By following these steps, you should be able to address the error message and ensure that the contact person for the user is correctly assigned.