How To Fix /SRMSMC/EXT_UM015 - User &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/EXT_UM -

• Message number: 015

• Message text: User &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EXT_UM015 - User &1 does not exist ?

  The SAP error message /SRMSMC/EXT_UM015 User &1 does not exist typically indicates that the system is trying to reference a user that is not found in the user database. This error can occur in various contexts, such as when trying to assign a user to a role, when processing a request, or during user authentication.
  Cause:
  
  User Not Created: The user specified in the error message (&1) has not been created in the SAP system.
  User Deactivation: The user may have been deactivated or deleted from the system.
  Incorrect User ID: There may be a typo or error in the user ID being referenced.
  Authorization Issues: The user may exist, but the current user does not have the necessary authorizations to view or access the user information.
  System Configuration: There may be issues with the configuration of the user management system or integration with external systems.
  
  Solution:
  
  
  Verify User Existence:
  
  Check if the user exists in the SAP system by using transaction code SU01 (User Maintenance).
  If the user does not exist, create the user using the same transaction.
  
  
  
  Check User Status:
  
  If the user exists, check if the user is active. Ensure that the user is not locked or deactivated.
  
  
  
  Correct User ID:
  
  Double-check the user ID for any typos or errors. Ensure that the correct user ID is being referenced in the process that triggered the error.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the action that is causing the error. You may need to check roles and profiles assigned to the user.
  
  
  
  Review System Configuration:
  
  If the issue persists, review the configuration settings related to user management in your SAP system. This may involve checking integration settings if the user is supposed to be pulled from an external system.
  
  
  
  Consult Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or information that may provide more context about the issue.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  PFCG: Role Maintenance
  SLG1: Application Log
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and authorization errors.
  
  
  Documentation: Refer to SAP Help documentation for user management and authorization concepts to better understand how users are managed within the system.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the error message /SRMSMC/EXT_UM015 User &1 does not exist.