How To Fix /SRMSMC/CONTACT056 - IDM request (user &1): error while creating central person

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 056

• Message text: IDM request (user &1): error while creating central person

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT056 - IDM request (user &1): error while creating central person ?

  The SAP error message /SRMSMC/CONTACT056 typically indicates an issue encountered during the creation of a central person in the Identity Management (IDM) system. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  
  Data Validation Issues: The data being sent to create the central person may not meet the required validation rules. This could include missing mandatory fields, incorrect data formats, or invalid values.
  
  
  Configuration Issues: There may be misconfigurations in the IDM system or the underlying SAP systems that prevent the successful creation of a central person.
  
  
  Authorization Problems: The user or service account attempting to create the central person may not have the necessary authorizations to perform this action.
  
  
  Technical Errors: There could be underlying technical issues, such as database connectivity problems, system performance issues, or bugs in the IDM software.
  
  
  Duplicate Entries: If a central person with the same identifier (e.g., user ID, email) already exists, the system may throw an error when trying to create a duplicate entry.
  
  
  Solutions:
  
  
  Check Input Data: Review the data being submitted for the central person creation. Ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats.
  
  
  Review Configuration: Verify the configuration settings in the IDM system and related SAP systems. Ensure that all necessary components are correctly set up.
  
  
  Authorization Check: Confirm that the user or service account has the appropriate authorizations to create central persons. You may need to consult with your SAP security team to adjust roles and permissions.
  
  
  Error Logs: Check the error logs in the IDM system for more detailed information about the error. This can provide insights into what went wrong during the process.
  
  
  Duplicate Check: Before attempting to create a new central person, check if an entry with the same identifier already exists in the system.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or patches.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any relevant logs and the context in which the error occurred.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  IDM Documentation: Review the official SAP Identity Management documentation for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the error and successfully create a central person in the IDM system.