How To Fix /SRMSMC/CONTACT057 - IDM request (user &1): error while assigning user to central person

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 057

• Message text: IDM request (user &1): error while assigning user to central person

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT057 - IDM request (user &1): error while assigning user to central person ?

  The SAP error message /SRMSMC/CONTACT057 typically indicates an issue that occurs during the process of assigning a user to a central person in the Identity Management (IDM) system. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect information in the user profile or central person data.
  Authorization Issues: The user executing the IDM request may not have the necessary authorizations to perform the assignment.
  Technical Errors: There could be technical issues, such as problems with the underlying database or application server.
  Configuration Issues: Incorrect configuration settings in the IDM system or related components may lead to this error.
  Central Person Not Found: The central person to whom the user is being assigned may not exist or may not be correctly defined in the system.
  
  Solutions:
  
  Check User Data: Verify that all required fields in the user profile and central person data are filled out correctly. Ensure that there are no missing or invalid entries.
  Review Authorizations: Ensure that the user executing the request has the necessary authorizations to assign users to central persons. This may involve checking roles and permissions in the SAP system.
  Examine Logs: Check the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Validate Central Person: Confirm that the central person exists in the system and is correctly configured. You can do this by searching for the central person in the relevant transaction or application.
  Configuration Review: Review the configuration settings in the IDM system to ensure that they are set up correctly. This may involve checking the integration settings between IDM and other SAP components.
  Technical Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance. They may be able to provide more detailed diagnostics or solutions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PPOME (Organizational Management), and PFCG (Role Maintenance) to check user and role configurations.
  Documentation: Refer to SAP documentation and notes related to IDM and user management for specific guidance on handling errors.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.