How To Fix /SRMSMC/CONTACT055 - IDM request (user &1): user is not assigned to contact person (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 055

• Message text: IDM request (user &1): user is not assigned to contact person (&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT055 - IDM request (user &1): user is not assigned to contact person (&2) ?

  The SAP error message /SRMSMC/CONTACT055 indicates that there is an issue with the assignment of a user to a contact person in the context of an IDM (Identity Management) request. Specifically, the error message states that the user (&1) is not assigned to the specified contact person (&2). 
  Cause:
  This error typically arises due to one of the following reasons:
  
  Missing Assignment: The user is not properly assigned to the contact person in the system. This could be due to a configuration issue or an oversight during user setup.
  Data Inconsistency: There may be inconsistencies in the data between the user and the contact person records.
  Authorization Issues: The user may not have the necessary authorizations to be associated with the contact person.
  Incorrect Configuration: The configuration settings in the SAP system may not be set up correctly to allow the user to be linked to the contact person.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Assignment:
  
  Go to the relevant transaction in SAP (e.g., SU01 for user maintenance) and verify if the user is assigned to the correct contact person.
  Ensure that the user has the necessary roles and authorizations to be associated with the contact person.
  
  
  
  Update User Data:
  
  If the user is not assigned, you may need to assign the user to the contact person. This can typically be done in the user maintenance screen or through the relevant IDM configuration.
  
  
  
  Review Contact Person Configuration:
  
  Check the configuration settings for the contact person in the system. Ensure that the contact person is set up correctly and that there are no missing links.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that there are no discrepancies between the user and contact person records.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions related to your version of SAP and the IDM module.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and others that may be involved in user and role management.
  SAP Notes: Search for SAP Notes related to /SRMSMC/CONTACT055 for any patches or updates that may address this issue.
  IDM Documentation: Review the Identity Management documentation for best practices on user and contact person assignments.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.