How To Fix /SRMSMC/CONTACT053 - IDM request (user &1): no central person exists for contact person (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 053

• Message text: IDM request (user &1): no central person exists for contact person (&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT053 - IDM request (user &1): no central person exists for contact person (&2) ?

  The SAP error message /SRMSMC/CONTACT053 indicates that there is an issue with the Identity Management (IDM) request related to a contact person. Specifically, the error states that there is no central person (or central contact) associated with the specified contact person in the system.
  Cause:
  
  Missing Central Person: The primary cause of this error is that the contact person specified in the IDM request does not have a corresponding central person record in the SAP system.
  Data Inconsistency: There may be inconsistencies in the data, such as the contact person being deleted or not properly maintained in the system.
  Configuration Issues: There could be configuration issues in the SAP system that prevent the proper linking of contact persons to central persons.
  
  Solution:
  
  
  Check Central Person Data:
  
  Verify if the central person exists in the system. You can do this by checking the relevant tables (e.g., BUT000, BUT020) to see if the central person record is present.
  If the central person does not exist, you may need to create it.
  
  
  
  Maintain Contact Person:
  
  Ensure that the contact person is correctly maintained in the system. Check if the contact person is linked to the correct central person.
  If necessary, update the contact person details to ensure they are correctly associated with a central person.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies between contact persons and central persons. This can help in identifying any missing or incorrect entries.
  
  
  
  Review Configuration:
  
  Review the configuration settings related to contact persons and central persons in the SAP system. Ensure that the settings are correctly configured to allow for the proper association of contact persons with central persons.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the /SRMSMC/CONTACT053 error for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage and check the details of central persons and contact persons.
  Tables: Familiarize yourself with relevant tables such as BUT000 (Business Partner: General Data) and BUT020 (Business Partner: Address Data) for troubleshooting.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.