How To Fix /SRMSMC/CONTACT054 - IDM request (user &1): user &2 already assigned to contact person (&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 054

• Message text: IDM request (user &1): user &2 already assigned to contact person (&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT054 - IDM request (user &1): user &2 already assigned to contact person (&3) ?

  The SAP error message /SRMSMC/CONTACT054 indicates that there is an issue with the assignment of users to contact persons in the SAP system, specifically in the context of the SAP Supplier Relationship Management (SRM) module. The error message states that a user (user &1) is trying to be assigned to a contact person (user &3), but that user (user &2) is already assigned to that contact person.
  Cause:
  The error typically arises due to the following reasons:
  
  Duplicate Assignment: The user you are trying to assign (user &1) is already assigned to another contact person (user &2) for the same contact person (user &3).
  Configuration Issues: There may be configuration settings in the SRM system that restrict multiple users from being assigned to the same contact person.
  Data Integrity Issues: There could be inconsistencies in the data that lead to this conflict.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Current Assignments:
  
  Review the current assignments of users to contact persons in the system. You can do this by navigating to the relevant transaction or report that displays user assignments.
  
  
  
  Reassign Users:
  
  If user &1 needs to be assigned to contact person &3, you may need to unassign user &2 from that contact person first. This can usually be done in the user management or contact person assignment area of the SRM module.
  
  
  
  Modify Configuration:
  
  If the system is configured to allow only one user per contact person, you may need to adjust the configuration settings to allow multiple users if that is the desired business process.
  
  
  
  Data Cleanup:
  
  Ensure that there are no data integrity issues. This may involve checking for orphaned records or inconsistencies in the user-contact person assignments.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing contact person assignments in your version of SAP SRM.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SRM for managing users and contact persons, such as BP (Business Partner) or SRM specific transactions.
  User Roles and Authorizations: Ensure that the users involved have the necessary roles and authorizations to make changes to contact person assignments.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.