How To Fix /SRMSMC/CONTACT052 - User &1 does not exist (system &2, client &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 052

• Message text: User &1 does not exist (system &2, client &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT052 - User &1 does not exist (system &2, client &3) ?

  The SAP error message /SRMSMC/CONTACT052 User &1 does not exist (system &2, client &3) indicates that the system is unable to find a user in the specified system and client. This error typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar modules where user data is required for processing.
  Cause:
  
  User Does Not Exist: The user specified in the error message (&1) does not exist in the specified SAP system (&2) and client (&3).
  Incorrect User ID: There may be a typo or incorrect user ID being referenced in the transaction or process.
  User Not Created: The user may not have been created in the system or client you are working with.
  User Deactivation: The user might have been deactivated or deleted from the system.
  Client-Specific Data: The user might exist in another client but not in the one specified in the error.
  
  Solution:
  
  Verify User ID: Check the user ID mentioned in the error message for any typos or errors.
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists in the specified client.
  If the user does not exist, you may need to create the user using the same transaction code.
  
  
  User Creation:
  
  If the user needs to be created, ensure you have the necessary authorizations to create users in the system.
  Fill in the required details and save the user profile.
  
  
  Check User Status: If the user exists but is inactive, you can reactivate the user in SU01.
  Cross-Client Check: If the user exists in another client, you may need to create the user in the current client or adjust your process to reference the correct client.
  Authorization Issues: Ensure that the user has the necessary authorizations to perform the actions they are trying to execute.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (if you need to check multiple users)
  
  
  User Roles and Profiles: Ensure that the user has the appropriate roles and profiles assigned to perform their tasks.
  System Logs: Check system logs for any additional information related to the error.
  Documentation: Refer to SAP documentation or support notes for more detailed troubleshooting steps related to user management.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.