How To Fix /SRMSMC/CONTACT058 - IDM request (user &1): assignment created to contact person (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 058

• Message text: IDM request (user &1): assignment created to contact person (&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT058 - IDM request (user &1): assignment created to contact person (&2) ?

  The SAP error message /SRMSMC/CONTACT058 typically relates to issues in the SAP Supplier Relationship Management (SRM) system, specifically concerning the assignment of a contact person to a user in the Identity Management (IDM) request process. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  
  User Assignment Issues: The error indicates that there is a problem with the assignment of a contact person to a user in the IDM request. This could be due to:
  
  The contact person not being properly defined in the system.
  The user not having the necessary permissions or roles to be assigned to the contact person.
  Data inconsistencies or missing information in the user or contact person records.
  
  
  
  Configuration Errors: There may be configuration issues in the SRM or IDM settings that prevent the proper assignment of contact persons.
  
  
  Workflow Issues: If there are workflows involved in the IDM process, they may not be functioning correctly, leading to this error.
  
  
  Solution:
  
  
  Check User and Contact Person Records:
  
  Verify that the user and contact person records are correctly set up in the system.
  Ensure that all required fields are filled out and that there are no inconsistencies.
  
  
  
  Review Permissions:
  
  Check the roles and authorizations assigned to the user to ensure they have the necessary permissions to be assigned to the contact person.
  
  
  
  Configuration Review:
  
  Review the configuration settings in both SRM and IDM to ensure they are set up correctly for user and contact person assignments.
  
  
  
  Workflow Monitoring:
  
  If workflows are involved, monitor them for any errors or issues that may be causing the assignment to fail.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the /SRMSMC/CONTACT058 error for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.