How To Fix /SRMSMC/CONTACT031 - Contact person &1 cannot be changed; distribution request is pending


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/CONTACT -

  • Message number: 031

  • Message text: Contact person &1 cannot be changed; distribution request is pending

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMSMC/CONTACT031 - Contact person &1 cannot be changed; distribution request is pending ?
    The SAP error message /SRMSMC/CONTACT031 indicates that a contact person cannot be changed because there is a pending distribution request associated with that contact. This typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar modules where contact information is managed.
    
    Cause: The error is triggered when: There is an ongoing process or transaction that involves the contact person. A distribution request (which could be related to data synchronization or updates) is still pending, meaning that the system is currently processing or waiting for a response related to that contact.
    Solution: To resolve this error, you can follow these steps: Check Pending Distribution Requests: Navigate to the relevant transaction or report that allows you to view pending distribution requests. Identify if there are any requests related to the contact person in question. Complete or Cancel Pending Requests: If you find a pending request, you may need to wait for it to complete or check if it can be

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