How To Fix /SRMSMC/CONTACT033 - Duplicate e-mail address: &1 belongs to partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 033

• Message text: Duplicate e-mail address: &1 belongs to partner &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT033 - Duplicate e-mail address: &1 belongs to partner &2 ?

  The SAP error message /SRMSMC/CONTACT033 Duplicate e-mail address: &1 belongs to partner &2 indicates that there is an attempt to create or update a contact in the SAP system with an email address that is already associated with another partner (or contact). This is a validation error that prevents the system from allowing duplicate email addresses for different partners.
  Cause:
  
  Duplicate Email Entry: The primary cause of this error is that the email address you are trying to use for a new or existing contact is already linked to another partner in the system.
  Data Migration Issues: If data has been migrated from another system, there may be duplicates that were not cleaned up.
  User Error: A user may have mistakenly entered the same email address for multiple contacts.
  
  Solution:
  
  
  Check Existing Contacts: 
  
  Use the transaction code or relevant application to search for existing contacts and see if the email address in question is already in use.
  You can typically do this through the SAP GUI or the relevant application interface.
  
  
  
  Update or Change Email Address:
  
  If the email address is indeed in use, consider using a different email address for the new contact.
  If the existing contact can be updated, you may choose to change the email address of the existing contact to free up the email for the new contact.
  
  
  
  Data Cleanup:
  
  If this is a recurring issue, consider running a data cleanup process to identify and resolve duplicate email addresses in your system.
  This may involve reviewing your data management practices to ensure that duplicates are not created in the future.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for more specific guidance related to your version of SAP and the module you are working with.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use transaction codes like BP (Business Partner) to manage contacts and their details.
  Data Model: Understanding the data model for business partners in SAP can help in managing contacts effectively.
  Best Practices: Implementing best practices for data entry and management can help prevent such issues in the future, such as validating email addresses before entry.
  
  By following these steps, you should be able to resolve the error and manage your contacts effectively in SAP.