How To Fix /SRMSMC/CONTACT030 - Contact person &1 cannot be deleted; distribution request is pending


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SRMSMC/CONTACT -

  • Message number: 030

  • Message text: Contact person &1 cannot be deleted; distribution request is pending

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SRMSMC/CONTACT030 - Contact person &1 cannot be deleted; distribution request is pending ?

    The SAP error message /SRMSMC/CONTACT030 indicates that a contact person (represented by &1) cannot be deleted because there is a pending distribution request associated with that contact. This typically occurs in the context of SAP Supplier Relationship Management (SRM) or similar modules where contact persons are managed.

    Cause:

    The primary cause of this error is that the contact person you are trying to delete is linked to a distribution request that has not yet been processed or completed. In SAP, certain actions cannot be performed on objects that are currently in use or have pending transactions.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Pending Distribution Requests:

      • Navigate to the relevant transaction or report that allows you to view distribution requests.
      • Identify any pending distribution requests that are associated with the contact person you are trying to delete.
    2. Process or Cancel the Distribution Request:

      • If the distribution request is still valid and needs to be processed, complete the necessary steps to finalize it.
      • If the distribution request is no longer needed, you may have the option to cancel it. Ensure that you have the necessary permissions to perform this action.
    3. Retry Deletion:

      • Once the pending distribution request has been processed or canceled, attempt to delete the contact person again.
    4. Check for Other Dependencies:

      • If the error persists, ensure that there are no other dependencies or references to the contact person in other documents or processes within the system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SRM, such as BBP_PD (for purchase order processing) or BBP_CTR (for contact person management).
    • Authorization: Ensure that you have the necessary authorizations to view and manage distribution requests and contact persons.
    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
    • Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.

    By following these steps, you should be able to address the error and successfully delete the contact person once the pending distribution request is resolved.

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