How To Fix /SRMSMC/CONTACT027 - Supplier &1, contact &2: relationship address cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 027

• Message text: Supplier &1, contact &2: relationship address cannot be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT027 - Supplier &1, contact &2: relationship address cannot be determined ?

  The SAP error message /SRMSMC/CONTACT027 indicates that the system is unable to determine the relationship address for a specific supplier and contact. This error typically occurs in the context of Supplier Relationship Management (SRM) when trying to access or manage supplier contact information.
  Cause:
  
  Missing Data: The supplier or contact information may be incomplete or missing in the system. This could include missing addresses, contact details, or relationship data.
  Configuration Issues: There may be configuration issues in the SRM system that prevent the proper mapping of suppliers to their contacts.
  Data Inconsistencies: There could be inconsistencies in the master data, such as incorrect or outdated information related to the supplier or contact.
  Authorization Issues: The user may not have the necessary authorizations to view or access the relationship address for the specified supplier and contact.
  
  Solution:
  
  Check Master Data: Verify that the supplier and contact information is complete and accurate. Ensure that all necessary fields, such as addresses and contact details, are filled out correctly in the system.
  Review Configuration: Check the configuration settings in the SRM system to ensure that the relationship between suppliers and contacts is properly defined. This may involve reviewing the settings in the supplier master data and contact management areas.
  Data Consistency Check: Run data consistency checks to identify and correct any inconsistencies in the supplier and contact data.
  Authorization Review: Ensure that the user encountering the error has the appropriate authorizations to access the supplier and contact information. This may involve checking user roles and permissions in the system.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check and maintain supplier and contact data.
  SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may provide additional insights or fixes related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant context.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.