How To Fix /SRMSMC/CMN_BL057 - Attachment of question &1 was not created

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 057

• Message text: Attachment of question &1 was not created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CMN_BL057 - Attachment of question &1 was not created ?

  The SAP error message /SRMSMC/CMN_BL057 indicates that the attachment of a question (typically in the context of SAP SRM - Supplier Relationship Management) was not created successfully. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to create attachments.
  File Size Limitations: The attachment being uploaded may exceed the maximum file size allowed by the system.
  File Format Restrictions: The file type being uploaded may not be supported by the system.
  System Configuration: There may be configuration issues in the SAP system that prevent attachments from being created.
  Network Issues: Temporary network issues could interrupt the attachment process.
  Database Issues: Problems with the database could prevent the attachment from being saved.
  
  Solutions:
  
  
  Check User Authorizations: Ensure that the user has the necessary permissions to create attachments. This can be done by reviewing the user's roles and authorizations in the SAP system.
  
  
  Verify File Size and Format: Check the size and format of the file being uploaded. Ensure it complies with the system's limitations. If the file is too large, consider compressing it or reducing its size.
  
  
  Review System Configuration: Consult with your SAP Basis or system administrator to check if there are any configuration settings that need to be adjusted to allow attachments.
  
  
  Check Network Connectivity: Ensure that there are no network issues that could be affecting the upload process. A stable connection is necessary for successful file uploads.
  
  
  Database Health Check: Work with your database administrator to ensure that the database is functioning correctly and that there are no issues that could affect data storage.
  
  
  Review SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  Error Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the failure.
  
  
  Related Information:
  
  SAP SRM Documentation: Refer to the official SAP documentation for SRM for more details on attachment handling and related configurations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By systematically addressing these potential causes, you should be able to resolve the error message /SRMSMC/CMN_BL057 and successfully create attachments in your SAP SRM system.