How To Fix /SRMSMC/CMN_BL055 - Instantiation of default virus scan profile failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 055

• Message text: Instantiation of default virus scan profile failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CMN_BL055 - Instantiation of default virus scan profile failed ?

  The SAP error message /SRMSMC/CMN_BL055 Instantiation of default virus scan profile failed typically indicates an issue with the virus scan configuration in the SAP system. This error can occur in various scenarios, particularly when the system is trying to instantiate or use a default virus scan profile for file uploads or downloads.
  Causes:
  
  Missing Virus Scan Profile: The default virus scan profile may not be defined or may be missing in the system.
  Configuration Issues: There may be misconfigurations in the virus scan settings or profiles.
  Virus Scan Service Not Running: The external virus scan service (like McAfee, Symantec, etc.) may not be running or accessible.
  Authorization Issues: The user or service account may not have the necessary authorizations to access the virus scan profile.
  Network Issues: There may be network connectivity issues preventing the SAP system from communicating with the virus scan service.
  
  Solutions:
  
  
  Check Virus Scan Profile:
  
  Go to transaction code SRM_VIRUS_SCAN or SICF to check if the virus scan profile is defined correctly.
  Ensure that the default virus scan profile is set up and active.
  
  
  
  Configure Virus Scan Settings:
  
  Navigate to the relevant configuration settings in the SAP system to ensure that the virus scan settings are correctly configured.
  You can check the settings in transaction RZ10 or RZ11 for profile parameters related to virus scanning.
  
  
  
  Verify Virus Scan Service:
  
  Ensure that the external virus scan service is installed, configured, and running properly.
  Check the logs of the virus scan service for any errors or issues.
  
  
  
  Check Authorizations:
  
  Verify that the user or service account has the necessary authorizations to access and use the virus scan profile.
  You may need to adjust roles or permissions in the SAP system.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing the SAP system from reaching the virus scan service.
  Check firewall settings and network configurations.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for virus scanning configuration and best practices.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Logs and Traces: Review system logs (transaction SM21) and application logs (transaction SLG1) for additional error messages or context related to the issue.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message /SRMSMC/CMN_BL055 Instantiation of default virus scan profile failed.