How To Fix /SRMSMC/CMN_BL056 - Virus scan profile not active

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 056

• Message text: Virus scan profile not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CMN_BL056 - Virus scan profile not active ?

  The SAP error message /SRMSMC/CMN_BL056 Virus scan profile not active typically indicates that the virus scan profile configured in the SAP system is not active or not properly set up. This error is often encountered in scenarios where the system is trying to perform a virus scan on files being uploaded or processed, and it cannot find an active profile to execute the scan.
  Cause:
  
  Inactive Virus Scan Profile: The virus scan profile that is supposed to be used for scanning files is not activated in the system.
  Configuration Issues: There may be issues with the configuration of the virus scan interface or the profile itself.
  Missing Profile: The virus scan profile may not have been created or may have been deleted.
  Authorization Issues: The user or process attempting to perform the scan may not have the necessary authorizations to access the virus scan profile.
  
  Solution:
  
  
  Activate the Virus Scan Profile:
  
  Go to transaction code SRMSMC in the SAP GUI.
  Navigate to the virus scan profile settings.
  Ensure that the relevant virus scan profile is active. If it is not, activate it.
  
  
  
  Create or Modify Virus Scan Profile:
  
  If no profile exists, create a new virus scan profile.
  Ensure that the profile is configured correctly with the necessary parameters for the virus scanning tool you are using.
  
  
  
  Check Configuration:
  
  Verify the configuration settings for the virus scan interface in the SAP system.
  Ensure that the virus scanning tool is properly installed and configured on the server.
  
  
  
  Review Authorizations:
  
  Check the authorizations of the user or process that is trying to perform the virus scan.
  Ensure that they have the necessary permissions to access and use the virus scan profile.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for detailed steps on configuring and managing virus scan profiles.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error.
  Virus Scan Tool Documentation: Review the documentation for the specific virus scanning tool you are using to ensure compatibility and correct configuration with SAP.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the error message /SRMSMC/CMN_BL056 Virus scan profile not active and ensure that your SAP system can perform virus scans as intended.