How To Fix /SRMSMC/CMN_BL054 - Configuration error in default virus scan profile

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CMN_BL -

• Message number: 054

• Message text: Configuration error in default virus scan profile

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CMN_BL054 - Configuration error in default virus scan profile ?

  The SAP error message /SRMSMC/CMN_BL054 Configuration error in default virus scan profile typically indicates that there is an issue with the configuration of the virus scan profile in the SAP system. This error is often encountered in the context of SAP Supplier Relationship Management (SRM) or other modules that utilize virus scanning for file uploads and downloads.
  Cause:
  
  Missing or Incorrect Configuration: The default virus scan profile may not be properly configured, or it may be missing entirely.
  Incompatible Virus Scan Software: The virus scanning software that is integrated with SAP may not be compatible or properly set up.
  Network Issues: There may be network connectivity issues preventing the SAP system from communicating with the virus scanning service.
  Authorization Issues: The user or service account may not have the necessary permissions to access the virus scan profile or the associated services.
  
  Solution:
  
  
  Check Virus Scan Profile Configuration:
  
  Go to transaction code SRM_VIRUS_SCAN or SICF to check the configuration of the virus scan profile.
  Ensure that the default virus scan profile is correctly defined and activated.
  
  
  
  Verify Virus Scan Software:
  
  Ensure that the virus scanning software is installed and configured correctly on the server.
  Check for any updates or patches for the virus scanning software that may be required.
  
  
  
  Network Configuration:
  
  Verify that there are no network issues preventing communication between the SAP system and the virus scanning service.
  Check firewall settings and ensure that the necessary ports are open.
  
  
  
  Authorization Check:
  
  Ensure that the user or service account has the necessary authorizations to access the virus scan profile.
  Check the roles and permissions assigned to the user/service account.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Consult Documentation:
  
  Review the official SAP documentation for virus scanning configuration to ensure that all steps have been followed correctly.
  
  
  
  Related Information:
  
  SAP Notes: Look for specific SAP Notes related to virus scanning and the error message /SRMSMC/CMN_BL054 for any known issues or patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SRM_VIRUS_SCAN, SICF, and SU01 for user management.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to engage SAP support for further assistance.