How To Fix SO825 - Automatic forwarding to <&> was defined

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 825

• Message text: Automatic forwarding to <&> was defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO825 - Automatic forwarding to <&> was defined ?

  The SAP error message SO825 indicates that there is an issue with the automatic forwarding of documents or messages to a specified recipient. This error typically arises in the context of SAP's workflow or document management systems, where automatic forwarding rules have been set up.
  Cause:
  The error message SO825 usually occurs due to one of the following reasons:
  
  Configuration Issues: The automatic forwarding settings may not be correctly configured in the system.
  Recipient Issues: The recipient specified for forwarding may not be valid or may not have the necessary authorizations.
  System Settings: There may be system-wide settings that prevent automatic forwarding from functioning as intended.
  Missing or Incorrect Data: The document or message that is supposed to be forwarded may be missing required data or may not meet the criteria for forwarding.
  
  Solution:
  To resolve the SO825 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for automatic forwarding in your SAP system.
  Ensure that the forwarding rules are correctly defined and that the recipient addresses are valid.
  
  
  
  Validate Recipient:
  
  Verify that the recipient (user or group) specified for forwarding exists in the system and has the necessary authorizations to receive forwarded documents.
  
  
  
  Review System Settings:
  
  Check if there are any system-wide settings or restrictions that might be affecting the automatic forwarding functionality.
  
  
  
  Examine Document Data:
  
  Ensure that the document or message being forwarded contains all the required information and meets the criteria for forwarding.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes or documentation that might address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  
  Testing:
  
  After making any changes, test the automatic forwarding functionality to ensure that it is working as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SWDD (Workflow Builder) or SOST (SAPconnect Send Requests) to investigate workflow or message forwarding issues.
  SAP Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  Documentation: Review the SAP documentation related to workflow and document management for more detailed guidance on configuring automatic forwarding.
  
  By following these steps, you should be able to identify and resolve the cause of the SO825 error in your SAP system.