How To Fix SO827 - Only documents of type SCR or RAW can be faxed

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 827

• Message text: Only documents of type SCR or RAW can be faxed

What causes this issue?

Only documents of the type SCR or RAW can be forwarded to a fax
address. Any attachments which exist are not forwarded.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please select the field <LS>Also place in inbox</> so that no documents
are lost.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO827 - Only documents of type SCR or RAW can be faxed ?

  The SAP error message SO827 indicates that the system is attempting to fax a document that is not of the allowed types. Specifically, only documents of type SCR (SAPscript) or RAW can be faxed. This error typically occurs when trying to send a document in a format that is not supported for faxing.
  
  Cause:
  
  Document Type: The document you are trying to fax is not in the SCR or RAW format. This could be a PDF, Word document, or any other format that is not supported.
  
  Configuration Issues: The SAP system may not be properly configured to handle the document types you are trying to send.
  Output Type Settings: The output type settings for the document may not be configured to allow faxing.
  
  
  Solution:
  
  Check Document Format: Ensure that the document you are trying to fax is in the correct format (SCR or RAW). If it is not, you may need to convert it to a